Zimbabwe passport, new or renewal
We check your supporting documents against the office's list before your biometrics appointment, and tell you if anything is missing. Then we track the application and courier the passport to you.
- Usual time
- 30 to 40 working days
- Charged now
- USD 278.33, fees paid to others
- Charged when delivered
- USD 55, Plontiv service fee
- Originals needed
- Your previous passport, if you are renewing
We check your supporting documents against the passport office's published list before your appointment. We book the biometrics appointment with you and show the office's published list of what to bring. We track the application and courier the passport to you. Upload your birth certificate and national ID, and your previous passport if you are renewing. Attend your biometrics appointment in person at a passport office in South Africa. Your previous passport, if you are renewing
- Why
- The passport office asks for it at your biometrics appointment.
- Where it goes
- You hand it to the passport office yourself at your biometrics appointment. It does not come to us.
Intake check
Second check, by a different person
Original received and checked
Receipt - Paid to
- Registrar-General's Department (Civil Registry and Passports)
- Amount
- USD 250
- Receipt
- 0041877
- Date
- Fri 10 Oct · 14:05
Every fee, the usual time and what the office needs
Biometrics are taken in person at one of the passport offices in South Africa. We give you the locations and the office's published list of what to bring; the appointment itself is yours to attend.
At your biometrics appointment you hand your previous passport to the passport office yourself. It does not come to us.
Usual times are our current estimate for each step. Offices set their own pace.
What we do
What you do
Order received
Upload photos or certified copies and give the details the office asks for. You confirm the details are true before you send.
Fees paid to others are charged, USD 278.33. Nothing else is charged.
Originals this service needs
Originals this service needs
Checked by two people before anything is lodged
One member of our team reviews the order. A second person checks the documents again. Both checks are recorded against the order, with the time and the name.
When your original reaches our team, it is recorded and checked too.
Your biometrics appointment
Our team in Zimbabwe lodges it and follows it up. The office fee is paid from the money charged at checkout and the receipt is added to your order the same day.
Next: collection. Offices set their own pace.
Collected, then on its way to you
We collect the document and courier it to you, with the tracking number in your order. We message you when we have it and again when the courier has it, with the courier's own scans inside your order.
The Plontiv service fee is charged, USD 55
Only now is our fee charged: the figure shown before you paid anything. The document is added to Documents in the app.
A reminder arrives before the date most organisations stop accepting it.
Receipt for the full order, both groups, in the app and by email
Read the guide: What "fees paid to others" means
Orders happen in the app
Choose a service, upload photos or certified copies, see every fee and follow each step. The website shows services and prices only.
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